Copilot Cowork and Dynamics 365 – use cases

Discover how Copilot Cowork works with Dynamics 365 Sales and Customer Service. Tested, real-world examples plus the permissions to get right first.

What can Copilot Cowork do? Real use cases

Wondering what you can do with Copilot Cowork? Here are some Copilot Cowork use cases, plus 3 real tests with limitations and workarounds.

Microsoft extends Copilot Cowork functionality

Copilot Cowork combines Copilot and Anthropic’s Claude to turn chat requests into actionable plans, using data across systems to automate tasks and workflows.

Enhancing Microsoft Copilot with the flexibility of Power Apps

As we covered last month, Microsoft have been bridging the gap between Copilot and Power Apps. As this functionality has reached Preview, we can now detail how this works.

Copilot’s Dataverse integration marks turning point for business applications

How Copilot’s Dataverse integration brings operational data and Microsoft 365 activity together, giving Dynamics 365 and Power Apps clearer context.

Dynamics 365, Power Platform & Copilot 2026 Release Wave 1 Overview

With the publication of Microsoft’s upcoming April 2026 release plans, we take a look at the more interesting changes and new features.